Tatami AddressSupport
Contact us
Questions about your boxes, deliveries, or account? Email us — we respond in English.
Email support
info@tatamiaddress.comBusiness hours: 10:00–18:00 JST, weekdays. We usually reply within 1–2 business days.
About your items or deliveries
Include your account email and the item names or delivery date so we can find your records quickly.
About billing
Include your account email and the approximate charge date. Never send your card number by email — we can't see it and don't need it.
Privacy requests
Requests about your personal information (access, correction, deletion) are handled per our Privacy Policy, Section 8.
Operator: Bless International Co., Ltd. — see the Company page for full details.